Troubleshooting
Nucleus speech processors are powerful and built to withstand daily use in a wide range of environments. From time to time you may experience intermittent sound—or no sound—due to battery life, excessive moisture, or natural wear and tear on the external components.
Choose your processor
Some common problems are solved with troubleshooting. If you cannot hear any sound, choose your processor from the links below and follow the steps. 
If you continue to have problems, please contact your clinic or audiologist as soon as possible.
